Building Department Needs…
Provide Effective & Efficient Service by upgrading Permitting Process via Electronic Permitting System
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Current Process – Legacy Paper Base Solution
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Proposed Streamline Permitting Process – with Over the Counter and Online Permitting
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Current Process ‐ 2 to 95 day wait period for permit
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Issuance, cost to Applicant and Town (delayed tax revenues) $100 ‐ $10,000 per day
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Current Time & Cost to research documents 700 man‐hours per year @ cost of $48.00 X 700 = $33,600
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With proposed Document Management System/Permitting System, Staff Time & Cost reduced to $3,360 annually
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Savings of 90% ($30,240) per year
What is Electronic Permitting?
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Electronic permitting is a set of computer‐based tools and services that automate and streamline the building permit process
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The intent of electronic permitting is to reduce permitting time, improve customer service and staff efficiency, enhance quality, and make operating funds more productive
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An electronic permitting system typically replaces traditional paper‐and file‐card systems
Task-Specific Tools
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Plan review
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Permitting
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Inspections
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Inspection scheduling
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Project tracking
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Fee calculation and collection
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Workflow management
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Customer communications through web‐based customer services
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Inter‐ and intra‐departmental communication and management
Bottom Line Features & Benefits
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Create a cost‐effective solution to meet the needs of the Community
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In achieving Professional, Effective and Efficient Building Department to service the Town’s needs
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In creating a healthy economic climate by providing Business‐Friendly Services
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Cut down on hundreds in cost per day