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Deputy Services

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Deputy Services extend the tax collector’s office by utilizing Point Software as a collection agency. Using boundaries established by Massachusetts General Laws, Point Software produces all notifications in pursuing delinquent accounts as directed by the collector. Exclusive to Point Deputy clients is the ability to invoke electronic warrant transfers from the collector’s database to the Point Deputy Center, and then receipt electronic payments made to the Deputy without having to re post those entries. When combined with QDS Core, Point’s Deputy Services provide a seamless virtual process for efficient settlement and control of tax accounts.

Deputy Benefits

  • Point offers online payments 24/7

  • Point will backstop the online payment option with telephone support and offer the ability to clear a mark at the Registry.

  • Deputy Center accepts payment by cash, credit card and certified bank checks/money order for in person payments.

  • Excise bills will be printed, folded, stuffed, and mailed for FREE to any Point Deputy Customers.

  • Free enrollment in Point’s Deputy Credit Program, which returns to deputy customers 5% of Point’s gross profits from their deputy business to use towards postage.

  • Monthly report detailing all open balance items maintained by Point.

  • Elimination of hand-tendered warrants

  • Automated electronic turnover

  • Online connection to the Registry of Motor Vehicles for immediate processing of clear requests 

  • Taxpayer access to information 24/7.  

  • No paper documents or cash handling - an all-digital solution. 

Customer support isn't a wish list item which is why we answer the phone with trained professionals who can actually address your needs.

Understanding municipal government, we give our products the flexibility required to fit the specialized needs of all our customers

We have pioneered groundbreaking government technology that allows our customers to realize significant savings in time and money

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